It’s okay not to be okay

IMPORTANT: As many of our volunteers are traveling outside of Shanghai in the coming weeks, Lifeline will need to make some temporary adjustments to our service hours.

Our 2023 summer schedule will be 10 am to 10 pm Monday to Thursday , and 10am to 6pm Friday to Sunday, from July 28 to September 30th. We will return to our regular schedule of 10am to 10pm, 7 days a week afterwards. Thank you for your continued support!

 

Our community is available to provide a safe source of support for individuals in
times of emotional distress or crisis.

If you’d like to chat with us, please use the two links below.

How Talking Helps

We all experience tough times. Asking for help can be hard, however getting support during those difficult times can help you to find strategies to get through the situation and receive invaluable support.

Useful Contacts

We are committed to supporting you and your needs. Here are some useful contacts and resources that support our mission of care and support.

R U OK?

Do you know someone who is struggling? Lifeline has partnered with R U OK?, an Australian suicide prevention charity, to help you reach out to friends and family you care about.

News + Events

Our commitment extends beyond lending an ear. We regularly share news and host events to bring communities together.

Join Us


Lifeline services would not be possible without our dedicated volunteers. We are a professionally trained and committed team that provides 12 hours of emotional support, 365 days a year.

In volunteering with Lifeline you will make a difference in the lives of others, whilst enriching your own life in a nurturing and ever-learning environment.

Support Us


Lifeline is a volunteer organization that relies on the community to support individuals.

Lifeline is a volunteer non-profit organisation that relies on the community to support our life saving helpline services. Mental illness is one of the biggest health problems societies face. Roughly one in four people will experience a mental health challenge during their lifetime, yet it remains greatly misunderstood and stigmatised. It is our mission to change the narrative, so that individuals facing emotional distress and crisis are heard, knowing that they are not alone, and support is freely available to them.

We greatly appreciate the generosity and support of our patrons and all our sponsors in making a difference in the lives of many across China.

About Lifeline


Lifeline is a volunteer-based non-profit organisation that operates a helpline service for the English speaking community across China. Lifeline began its operations in Shanghai in 2004.

Lifeline is a member of Lifeline International, which comprises 17 countries across the globe and comes under the guidance of Lifeline Australia. Lifeline Australia has been operating Australia wide since 1963.

Contact


    Let’s Talk

    Lifeline offers free, confidential, and anonymous support services
    from 10 AM – 10 PM, 365 days a year.

    Call 400 821 1215

    Our community is available to provide a safe source of support for individuals in times of emotional distress or crisis.

    If you’d like to chat with us, please use the two links below.


    Donate

    Thank you for your contribution to Lifeline. With your help, Lifeline can continue to help individuals in need of emotional support.
    Since 2004, Lifeline has worked to establish and deliver a confidential and empowering service that listens, guides and supports people in times of emotional distress or crisis. Lifeline currently provides 12 hours a day, 365 days a year of helpline support across China.
    Just 60 RMB supports one person in emotional distress.
    600 RMB supports 1 full day or 12 hours of crucial support to many people in need.

    Lifeline Official Wechat

    Please scan and follow to chat with us through our WeChat Official account.

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